Call center

Découvrez nos tarifs

The Mermoz Business Centre offers genuine telephone answering services capable of remotely providing customised handling of your calls for one or more lines in accordance with your instructions.

For a while: during a meeting, lunch, etc.

For a while: during a meeting, lunch, etc.

For a period of time: holiday, absence, etc.

For a period of time: holiday, absence, etc.

Or permanently

Or permanently

Systematic call answering or only when your number is busy or your switchboard saturated.

Message forwarding by email, text, fax, or direct consultation and call forwarding (calls directly forwarded).

Advanced telephony equipment and a set of software programmes specifically developed for us as well as the dedication of our bilingual operators guarantee you quality service.

Telephone line re-routing.

Fair-play invoicing : Only calls handled that result in a message are invoiced even if an answer is directly given by the switchboard. Call statistics for total calls received and number of calls for which a message was taken are therefore provided to the customer.